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Terms and Conditions:


1. Points


1.1 Delivery by carrier


Shipping is the responsibility of the consumer. Any damage resulting from the transport of the goods must be stated in the delivery afleveringsborderel of the carrier.


We are not responsible for delays in delivery.

The consumer can not claim compensation if the goods are not delivered within a reasonable time by the carrier.


1.2 Parts closed circuit - Liability


Certain parts supplied are only for use on closed circuit. The entrepreneur can not be held liable if these parts are used on public roads.


1.3 Exception: Just pick - no shipping


These products can not be sent, but can only be collected:

§ mopeds

§ scooters

§ motorcycles


1.4 Exchanges


Exchanges via return is possible after prior written statement of the reasons for the exchange by sending the package back to West Import BVBA, Stasegemsesteenweg 1 GIK 8500 Kortrijk.


The shipping costs are borne by the consumer as well as the new shipping costs will be incurred for reshipping the swap parts.


2. Terms and conditions


2.1 Terms and Definitions


In these conditions apply:


Consumer: the natural person not acting in the exercise of profession or business and a distance contract with the entrepreneur;


Day: calendar day;


Transaction Duration: a distance contract relating to a range of products and / or services, the supply and / or purchase is spread over time;


Durable medium: any means that the consumer or business that enables information to him personally, store in a way that future consultation and unaltered reproduction of the information stored;


Entrepreneur: the natural or legal products and / or remote services to the consumer;


Distance contract: an agreement whereby in the framework of a system organized by the entrepreneur for distance selling of products and / or services until the conclusion of the agreement exclusive use of one or more means of distance communication;


Technology for distance communication: means that can be used to conclude a contract, without the consumer and trader being in the same area;


2.2 Application


These general conditions apply to every offer of the entrepreneur and any agreement reached at a distance between businesses and consumers.


Before the contract is concluded, the text of these general conditions made available to the consumer. If this is not reasonably possible, before the contract is concluded, indicated that the general conditions appearing in the entrepreneur and will be sent free of charge as soon as possible, at the request of the consumer.


If the contract is concluded electronically away, notwithstanding the preceding paragraph and before the contract is concluded, the text of these general conditions are made electronically available to the consumer in such a way that the consumer in a simple way can be stored on a durable medium. If this is not reasonably possible, before the contract is concluded, indicated where the general conditions can be inspected electronically and that at the request of the consumer electronically or otherwise will be sent free of charge.

The consumer is aware that the general conditions always be consulted on the official website of West Import bvba.


In the event that besides these general conditions also specific product or service conditions apply, the second and third paragraph shall apply and the consumer in case of conflicting terms always rely on the applicable provision that is most favorable to him is.


An agreement can only be concluded with a consumer who is 18 years or older.


2.3 The offer


If an offer has a limited duration or subject to conditions, this will be explicitly stated in the offer.


The offer contains a complete and accurate description of the offered products and / or services. The description is sufficiently detailed to allow a proper assessment of the offer by the consumer.


Each offer contains such information that is clear to the consumer what rights and obligations are involved in accepting the offer.


If the consumer has accepted the offer electronically, the trader will immediately acknowledge electronic receipt of acceptance of the offer.


The entrepreneur can - within the law - inform the consumer's ability to meet its payment obligations, and of all those facts and factors that are important to a sound conclusion of the distance contract. If the operator under this investigation was justified not to enter into the agreement, he is entitled to refuse an order or request or to attach special conditions to the implementation.


During the period mentioned in the offer prices of the products and / or services have not increased, except for price changes resulting from changes in tax rates.


The supply of products or services mentioned prices include VAT.



2.4 Rights and obligations entrepreneur


The operator guarantees that the products and / or services meet the contract specifications stated in the offer, the reasonable requirements of reliability and / or usability and on the date of the conclusion of the agreement existing legal provisions and / or government regulations. If agreed, the entrepreneur also ensure that the product is suitable for other than normal use.



The trader will take the greatest possible care when receiving and implementing orders for products and when assessing applications for the provision of services.


The place of delivery is the address that the consumer makes known to the company.


If delivery of an ordered product proves impossible, the trader will endeavor to provide a replacement article.

By the delivery will be clear and comprehensible manner that a replacement item is delivered. The cost of any return shipment are borne by the entrepreneur.


Any bill not paid shall from the due date shall automatically and without notice, an interest of 1% per month or 12% per year. The debt will also be increased by a penalty clause ad. 10% of the invoice amount, with a minimum of € 125.00.


The delivered goods remain the property of the operator until the full price has been paid. All risks are borne by the consumer. The advances paid remain acquired as compensation for possible losses on resale. If the consumer toehorende processed goods themselves or resell, he contributes to the entrepreneur all claims over that occur from this resale.


The entrepreneur offers a guarantee on repairs for one year from date of purchase under the condition that the buyer of the product at its costs brings the company so that appropriate repairs can be carried out. The buyer must collect the product back at their own cost.


This warranty does not apply if

§ The consumer against the trader is in default;

§ The consumer has repaired the delivered goods themselves and / or edited;

§ The delivered goods have been exposed to abnormal conditions or otherwise careless handling or contrary to the instructions of the ondernmer.


2.5 Rights and obligations consumer


The consumer may contract for an indefinite period at any time denounce the applicable termination rules and a notice of one month.


A contract for a definite period has a maximum duration of two years. If it is agreed that the agreement will be extended remote silence of the consumer, the agreement will continue as a contract of indefinite duration and will continue after the notice of the agreement up to a month.


Unless otherwise agreed, the amounts owed by the consumer should be paid within 14 days after receipt of the goods. In case of an agreement to provide a service, this period shall commence after the consumer has received the confirmation of the agreement.


When selling products prompted a payment by the company of 50% of the total price. If payment is agreed, the consumer may not assert any rights regarding the implementation of the order or service (s) before the advance payment has been made.


If the consumer product not collected at the agreed time or after repair or after the sale, Sat. he owed an amount of 5 EUR per day by way of storage of money.


The consumer is obliged to report immediately to the trader any inaccuracies in data supplied or specified payment.


Complaints about the implementation of the agreement must be made fully and clearly described within a reasonable time to the entrepreneur, after the consumer has found the defects.


2.6 Applicable law - Courts


On agreements between the entrepreneur and the consumer which these general conditions apply, are exclusively governed by Belgian law. The courts located in the district of Kortrijk have exclusive jurisdiction.